Legal

Terms of Service

Last updated: April 25, 2026

PulseMarketing HQ ("PulseMarketing", "we", "us") is operated by Vintage Rust LLC, a Florida limited liability company. By using our service, you agree to these terms. Plain language, no fluff.

1. What we do

PulseMarketing HQ is software-as-a-service that automates social media posting for small businesses. You connect your Facebook page (and optionally Instagram) through OAuth, and our AI generates and publishes content to your accounts on a schedule you control.

We are software, not marketing advice. We don't guarantee results. We don't guarantee growth. We don't guarantee that posts will always publish (third-party APIs can fail). We give you tools — outcomes depend on your business, audience, and market.

2. Your account

You must be 18 or older and represent a real business to use PulseMarketing HQ. You're responsible for keeping your login credentials secure. You're responsible for everything posted from your connected accounts using our service.

One person per account unless you've contacted us about team access. Don't share login credentials with people outside your business.

3. Connected social accounts

When you connect your Facebook page through our OAuth flow, you authorize us to post on your behalf using a Page Access Token issued by Meta. We never see or store your Facebook password.

You can revoke our access at any time through your Facebook Business Settings. Revoking access stops all posting immediately. See our Data Deletion page for details on removing your data entirely.

You're responsible for owning or having permission to post from any account you connect. If you don't own it, don't connect it.

4. AI-generated content — your responsibility

Our AI generates content based on the brand profile we build from your business information, website, and social presence. You can review this profile in your dashboard and edit any field at any time.

Generated content is published to your accounts under your brand identity. You are responsible for the content posted from your accounts, including AI-generated content. We provide tools to control this:

  • Review and edit your brand profile any time
  • Pause posting via dashboard kill switch
  • Disconnect your accounts at any time
  • Delete posts directly from your social platforms after publishing

If you see content you didn't approve, contact us immediately at hello@pulsemarketinghq.com.

5. Subscription and billing

Subscriptions are billed monthly through Square. We don't see your card number — Square holds it. We see only the customer ID and subscription ID needed to manage your billing.

Pricing tiers as published on our pricing page. We may change pricing for new signups; existing subscribers will be notified by email at least 30 days before any price change takes effect on their account.

Cancel any time from your dashboard or by emailing hello@pulsemarketinghq.com. Cancellations take effect at the end of the current billing period. We don't pro-rate partial months. We don't issue refunds for unused time except where required by law.

If your payment fails, we'll notify you and attempt to retry. If we can't collect within 14 days, we'll pause your service. Service resumes when payment succeeds.

6. Acceptable use

Don't use PulseMarketing HQ to:

  • Post content that violates Facebook, Instagram, or any other platform's terms
  • Post illegal, hateful, harassing, or fraudulent content
  • Impersonate a person or business you don't represent
  • Send spam or content designed to deceive
  • Reverse-engineer, scrape, or attack our service
  • Use our service to violate someone else's rights

If you do, we'll terminate your account without refund.

7. Your content

You own your content — your brand information, photos, copy, customer details. By using PulseMarketing HQ, you grant us a limited license to use your content solely to provide the service: generate posts, publish them to your connected accounts, and improve our AI's understanding of your brand.

We don't sell your content. We don't share it with other clients. We don't use it to train public AI models.

When you delete your account, your content is removed per our Data Deletion policy.

8. Service availability

We aim for high availability but don't guarantee uninterrupted service. Things that can affect posting:

  • Meta API downtime or rate limits
  • Your tokens expiring (you'll need to reconnect)
  • Our maintenance windows (rare, advance notice when possible)
  • Changes in Meta's policies that affect what's allowed

We're not liable for missed posts or lost audience growth caused by these factors.

9. Privacy and data

How we handle your data is described in our Privacy Policy. How to delete your data is described on our Data Deletion page. Both are linked in the footer of every page on our site.

We comply with applicable data protection laws including the California Consumer Privacy Act (CCPA). If you have data requests, email hello@pulsemarketinghq.com.

In the unlikely event of a data breach affecting your account, we will notify you within 30 days of confirmation per our breach response policy.

10. Disclaimers

PulseMarketing HQ is provided "as is" without warranties of any kind, express or implied. We don't warrant that:

  • The service will be error-free or uninterrupted
  • AI-generated content will achieve any particular result
  • Connected social platforms will continue to allow posting through their APIs
  • Your audience will grow, engage, or convert

You use the service at your own risk and are responsible for evaluating whether it fits your business.

11. Limitation of liability

To the maximum extent allowed by law, our total liability for any claim arising from your use of PulseMarketing HQ is limited to the amount you paid us in the one (1) month immediately before the claim arose.

We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits, lost data, or business interruption — even if we knew such damages were possible.

Some jurisdictions don't allow these limitations. In those jurisdictions, our liability is limited to the smallest amount allowed by law.

12. Indemnification

You agree to indemnify and hold harmless PulseMarketing HQ, Vintage Rust LLC, and our operators from any claim, loss, or expense arising from:

  • Content posted from your connected accounts (including AI-generated content you didn't remove or correct)
  • Your violation of these Terms
  • Your violation of someone else's rights or applicable law

13. Termination

Either of us can terminate your account at any time. You can cancel from your dashboard or by emailing us. We can terminate for breach of these Terms, non-payment, or any reason with 30 days written notice.

On termination:

  • Posting stops immediately
  • Your data is deleted per our Data Deletion policy
  • Sections of these Terms that should survive termination (liability, indemnification, arbitration) survive

14. Disputes — arbitration and governing law

These Terms are governed by Florida law, without regard to conflict-of-law principles.

Any dispute arising from these Terms or your use of PulseMarketing HQ will be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Arbitration will take place in Polk County, Florida unless we agree otherwise.

You waive the right to a jury trial and the right to participate in class actions or class arbitrations.

Either party may bring small-claims actions in the appropriate Florida small-claims court.

15. Changes to these Terms

We may update these Terms occasionally. If we make material changes, we'll email active subscribers at least 30 days before the changes take effect. Continued use after the effective date means you accept the updated Terms.

16. Contact

Questions about these Terms? Email hello@pulsemarketinghq.com. A human replies.

PulseMarketing HQ
Operated by Vintage Rust LLC
Polk County, Florida
hello@pulsemarketinghq.com